INspired INsider with Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons |

Suresh Dakshina is the President and Co-Founder of Chargeback Gurus. A pioneer in data analytics and industry-specific risk management, he is a certified ecommerce fraud prevention specialist and Certified Payments Professional. He understands first hand the challenges that business owners face, especially when it comes to chargebacks and fraud. Chargeback Gurus exists to help online merchants fight back against costly, time-consuming chargebacks—and win. They have been leading the charge against chargebacks for over 10 years including operating as an online merchant themselves.

Here’s a glimpse of what you’ll learn:

  • [0:45] Suresh Dakshina joins the podcast to talk about his business, Chargeback Gurus.
  • [2:00] The impact of chargebacks and fraud.
  • [3:30] How Suresh and his team bring on a new client.
  • [5:00] Uncovering internal issues.
  • [6:20] The proudest moment for Suresh with Chargeback Gurus.
  • [7:50] Tips for growing an ecommerce startup.

In this episode…

How can business leaders like you avoid ecommerce fraud? What options are available on the market to equip businesses with the right tools to make sure their information and their client's information is safe from abuse? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Suresh Dakshina. In his conversation with Jeremy, Suresh explains how Chargeback Gurus can help ecommerce businesses, what kind of impact chargebacks and fraud has on a company, how he and his team have helped uncover internal issues for their clients, tips for growing an ecommerce startup, and much more! You don’t want to miss a minute of this fascinating episode featuring Suresh!

What type of damage can fraud and chargebacks inflict on an ecommerce business? Is it really worth the hassle to safeguard against these type of threats? On this episode of Inspired Insider, you’ll hear from Suresh Dakshina as he explains how Chargeback Gurus can help your ecommerce business avoid disaster. In his previous role, Suresh saw his company lose on average $50,000 a month in lost revenue due to chargebacks and fraud. In light of that experience, Suresh became passionate about solving this significant problem that many businesses face. To hear more about the damage that fraud causes and the answer that Suresh and his team at Chargeback Gurus have developed, make sure to listen to this episode!

Wouldn’t it be great to get a glimpse into what makes an ecommerce business so successful? Are there certain best practices that cause one company to succeed rather than others? You’ve come to the right place! On this episode, you’ll hear from Suresh Dakshina as he reveals his tips for building a thriving ecommerce startup. According to Suresh, it all comes down to providing a high-quality product or service that really stands out. He also points to gaining traction via Google ads and maintaining a great reputation on Amazon. Get more helpful insights from Suresh on this informative episode of Inspired Insider, you don't’ want to miss it!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: IRCE2016SureshDakshinachargebackgurus.mp3
Category:general -- posted at: 10:31pm CDT