INspired INsider with Dr. Jeremy Weisz

Today we have the co-founder of Easyship, Tommaso Tamburnotti. He started the company with Augustin Ceyrac and Paul Lugagne Delpon. Easyship is a Hong Kong-based ecommerce platform that aims to simplify logistics for small to medium-sized ecommerce sellers to help them become globally competitive. Easyship works with more than 100 couriers and provides visibility on international shipping regulations, taxes and duties from one account. They have a team of 38 people in four offices around the world and are used by over 15,000 businesses.

Here’s a glimpse of what you’ll learn:

  • [1:35] Jeremy welcomes his guest, Tommaso Tamburnotti.
  • [3:30] What is needed to take your brand global?
  • [5:00] How Easyship helps ecommerce businesses.
  • [10:30] Pain points Tommaso and his team addressed when they started Easyship.
  • [13:30] Tommaso talks about his family and childhood.
  • [15:30] Should ecommerce brands get on Lazada?
  • [19:00] Following the data and incorporating ecommerce platforms along the way.
  • [22:30] Tommaso talks about working with Go Fish Cam.
  • [28:00] How did Tommaso and his team get their early clients?
  • [31:30] What was Tommaso’s mindset that allowed him to persevere?
  • [34:30] Expanding the team and bringing on more developers.
  • [36:30] Which events and conferences does Tommaso like to attend?
  • [38:30] The decision to spend big on a domain name and plans for the future.
  • [41:30] Were some markets harder to get started in than others?
  • [44:00] The lowest moment in business for Tommaso.
  • [47:20] The proudest moment for Tommaso so far.

In this episode…

What will it take to make your ecommerce business globally competitive? Is it wise to move your company in that direction? What steps are necessary to begin the transition? What are the risks? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Tommaso Tamburnotti. In his conversation with Jeremy, Tommaso opens up about his childhood, how Easyship can help your business go global, what it takes to build a company from the ground up, and so much more! You don't’ want to miss this engaging episode featuring Tommaso and Easyship!

With the rate that the global economy is growing and the increasingly interconnected nature of the business sector, how will your company remain competitive? Do you have a strategy to keep ahead of your competitors? On this episode of Inspired Insider, you’ll hear from Tommaso Tamburnotti as he shares how his company, Easyship can help your organization go global. While it sounds scary and intimidating, taking your brand to the next level by going global doesn’t have to be. Tommaso and his team at Easyship are experienced professionals who know what it takes to expand into new markets because they've been there themselves. To hear from Tommaso and how Easyship can help businesses like yours, make sure to listen to this helpful episode!

One of the best ways to judge the health of an organization is to look at how they adapt to challenges and changes that they face along the way. What grade would your organization receive when it comes to this important area? On this episode of Inspired Insider, Tommaso Tamburnotti shares how Easyship has adapted to new opportunities and challenges as they've grown over the years. Due to the constantly growing and expanding nature of the ecommerce industry, Tommaso and his team were forced to learn how to adapt to new integrations and changes from the onset. Now, Tommaso and his team are seasoned professionals who can handle just about anything the market or a client brings their way. Learn more about Easyship and the amazing work they are providing by listening to this episode!

When you start a new business, you are hungry for any work that comes your way. What does it take to get clients to take a chance on a new organization? How does a fledgling business grow and expand their customer base? On this episode of Inspired Insider, Tommaso Tamburnotti shares what he and his partners did to grow Easyship from its early days into the thriving business it is today. Tommaso recalls going door to door to ecommerce businesses on the streets of Hong Kong giving them his sales pitch and facing rejection after rejection. Thankfully, Tommaso’s perseverance paid off and enough businesses gave Easyship a chance to prove themselves. What can you learn from Tommaso’s story? Discover more great insights and lessons from Tommaso by listening to this episode!

What is it that your business needs right now to take it to the next level of growth? Do you need to set some serious stretch goals that cause you and your team to do some heavy lifting in ways you haven't’ in a long time? Do you need to bring on new team members to grow your reach and your capacity? For Tommaso Tamburnotti and his team at Easyship the next step became clear when their business really started to take off. In quick order, they needed to build more systems and structures and bring on more developers to keep up. To get the full scoop on what Tommaso and his team had to do to make sure Easyship kept growing, make sure to listen to this exciting episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: tommasotamburnottilong.mp3
Category:general -- posted at: 5:00am CDT

Today we have CEO and founder of Inflow, Mike Belasco. Inflow is a national provider of cutting-edge ecommerce inbound marketing and search engine optimization services including conversion optimization and paid search marketing. Inflow works hard to provide clients with unique and valuable positioning strategies that drive bottom-line results. 

Here’s a glimpse of what you’ll learn:

  • [0:45] Jeremy introduces his guest, Mike Belasco.
  • [1:20] How Inflow helps ecommerce sellers.
  • [2:30] Common mistakes that ecommerce leaders are making.
  • [4:30] Mike shares a case study that stands out.
  • [8:00] How can Inflow help with SEO optimization?
  • [9:30] Who should use Inflow? What are some success stories?
  • [12:00] Inflow’s popular services and why Mike started Inflow.
  • [14:00] How does Mike keep a healthy team environment at Inflow?
  • [17:00] Core values at Inflow.
  • [18:20] Asking for help and learning from coaches.
  • [20:20] Milestones reached along the way.

In this episode…

What does it take to create a holistic ecommerce marketing strategy? Is it even possible to have a streamlined approach? What does an organization that focuses on ecommerce marketing look like? How do they push innovation in their organization? On this episode of Inspired Insider, you’ll hear from entrepreneur and business leader Mike Belasco. In his conversation with Jeremy, Mike opens up about why he started Inflow, how they help ecommerce businesses, some of the most popular services that Inflow provides, what they’ve done to cultivate a healthy team environment, milestones they’ve reached along the way, and much more! You don’t want to miss a minute of this engaging episode with Mike!

Is your business prepared to engage an increasingly mobile target audience? What have you done to make your brand more compatible with your mobile users? On this episode of Inspired Insider, you’ll hear from Mike Belasco as he highlights the need for mobile engagement. Mike says that the lack of a well thought out mobile engagement strategy is a common mistake that many ecommerce businesses are making in the marketplace today. Don’t let that be true for your company! Learn how Mike and his team at Inflow can help businesses like your stay ahead of the competition and incorporate mobile engagement by listening to this helpful episode!

What steps has your organization taken to create a healthy work environment? Can you honestly say that your business is attracting and retaining the best talent in your industry? On this episode of Inspired Insider, Mike Belasco shares how he has developed and nurtured a thriving work environment at Inflow. While it hasn’t always been easy, Mike says that this focus on listening to and learning from his team members through the use of innovative tools has helped him keep key leaders and develop new ones. Find out what you can learn from Mike’s story and the awesome culture they are building at Inflow by listening to this exciting episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************


Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: InFlow.mp3
Category:general -- posted at: 5:00am CDT

Today we have Eddie Levine co-founder of a wholesale ecommerce and brand management company which he started in 2012 with his business partner Greg Gilpin. They have created a multi-million-dollar ecommerce operation in a short period of time and specialize in purchasing products directly from manufacturers, distributors and brand owners and warehouse them all under their own roof and sell on various channels. If he were not busy enough he has an information and consulting arm of his ecommerce business found at WholesaleBreakthrough.com where he teaches others how to tap into the business opportunity. In his limited free time, he also is Director of Operations for the non-profit Laughs for the Troops which helps raise funds to help increase awareness of traumatic brain injuries and PTSD. 

Here’s a glimpse of what you’ll learn:

  • [1:20] Jeremy introduces his guest, Eddie Levine.
  • [3:00] Eddie talks about early struggles in business.
  • [5:30] Challenges for brands that want to get into ecommerce.
  • [9:00] Surprising pain points for sellers.
  • [11:00] Eddie talks about his love for logistics.
  • [13:00] Why hasn’t Eddie hired out more responsibilities?
  • [15:30] Challenges that come up on a daily basis.
  • [17:30] Embracing automation and hiring the right team.
  • [20:00] How did Eddie’s current business start out?
  • [23:00] Why did Eddie and his business partner get into wholesaling?
  • [26:00] Eddie shares his thoughts on the Private Label aspect of Amazon.
  • [29:00] What other platforms does Eddie sell on?
  • [31:30] Difficulties with sourcing products overseas.
  • [33:30] Eddie talks about working with the US government.
  • [37:00] Researching new products to wholesale.
  • [41:00] Categories that Eddie stays away from selling.
  • [43:00] Eddie talks about Wholesale Breakthrough.
  • [48:30] A low moment in business for Eddie.
  • [50:30] What milestone is Eddie the most proud of?

In this episode…

What can you learn from a business leader who had dedicated his career to his love for logistics and bringing wholesale merchandise to the ecommerce marketplace? How can you apply some his insights and lessons to your business? What aspects of his story will resonate with yours? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Eddie Levine. In his conversation with Jeremy, Eddie opens up about his background, how he got started with wholesale distribution, the challenges with sourcing products overseas, categories that are more trouble than they are worth, and much more! You don’t want to miss a minute of this engaging episode with Eddie!

Is there an aspect of your job do you absolutely love? Is it something that you’ve learned to love over the years or is it the reason why you went into the career field that you pursued? What can you learn from the passion and excitement that other leaders express from their own journey? On this episode of Inspired Insider, Eddie Levine shares his love for logistics and how that plays out in his work with wholesale merchandise. While logistics doesn’t sound like a sexy subject, Eddie lights up when he gets to explain how this subject matter resonates with him. To learn more about Eddie’s story and his passion for logistics, make sure to listen to this informative episode!

How has your organization embraced automation? Are you moving closer to the cutting edge, stuck back in the stone age, or somewhere in the middle? What would it mean if you and your team were able to adopt tools and systems that allowed you to move forward with greater efficiency? According to Eddie Levine, automation is the key to future business growth not only in the ecommerce sector but all across the board. Find out what Eddie and his team are doing to stay on the cutting edge and ahead of their competition by listening to this powerful episode of Inspired Insider, you don’t want to miss it!

Do you understand your industry inside and out? Do you know where the most money and resources go or do you find yourself always playing catch up? How can leaders like you keep your finger on the pulse of what is going on in your sector of the business world? On this episode of Inspired Insider, you’ll hear from innovator and entrepreneur, Eddie Levine. Eddie prides himself on keeping up to date with all the changes, big and small in his corner of the ecommerce industry. Discover how Eddie’s lessons and insights can help you and your team perform at the top of your game by listening to this exciting episode!

At what point in your career do you plan on giving back and investing in others who are on their way up? Have you already started? What can you do right now to help empower and encourage the next crop of young leaders? On this episode of Inspired Insider, you’ll hear from business leader and innovator Eddie Levine. In his conversation with Jeremy, Eddie shares his passion for showing budding leaders how to effectively market wholesale merchandise through his project, Wholesale Breakthrough. Learn more about what Eddie is up to with Wholesale Breakthrough and much more on this fascinating episode!

Resources Mentioned on this episode

Direct download: eddielevinelong.mp3
Category:general -- posted at: 5:00am CDT

Today we have Dylan Whitman co-founder of BV Accel - full name Brand Value Accelerator (BVAccel). They are one of the fastest growing Shopify focused agencies in the world. Acquisition + Conversion + Retention which are the three pillars of their ecommerce philosophy and when you go to their site BVAccel.com that is front and center. They provide disruptive ecommerce strategy and implementation and have served high-growth brands including MVMT Watches, Red Bull, Mizzen and Main, Bark Thins, and many more. BVAccel is headquartered in San Diego, California with offices in New York, Los Angeles, Columbus and Mexico and Melbourne.

Here’s a glimpse of what you’ll learn:

  • [1:30] Jeremy introduces his guest, Dylan Whitman.
  • [2:50] Dylan talks about his favorite Shopify apps.
  • [9:30] Why did Dylan decide to focus on solving retention difficulties?
  • [18:30] The future of ecommerce is automation!
  • [20:30] Some helpful subscription apps.
  • [24:30] Where is ecommerce tech going?
  • [27:00] Dylan talks about email service platforms.
  • [29:30] Why did Dylan join the Navy?
  • [36:30] Dylan’s post Navy career path.
  • [51:00] Bootstrapping a business vs. growing quick!
  • [53:00] Milestones and challenges faced along the way.
  • [55:30] Cutting through the BS and growing the business.
  • [1:03:00] Staying hungry and pushing forward toward excellence.
  • [1:05:00] What was it like acquiring Rocket Code.
  • [1:12:00] Dylan talks about the impact of his family history.
  • [1:16:00] Acquisition, conversion, and retention.
  • [1:20:00] How can BV Accel help with retention?
  • [1:22:00] What can BV Accel do to help with acquisitions?
  • [1:25:00] Who are the best-fit clients for BV Accel?
  • [1:32:30] The lowest point in business for Dylan.
  • [1:33:30] Landing the first big client.

In this episode…

What does it take to build an ecommerce business from the ground up? How do you, as a leader, stay hungry and pursue growth? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Dylan Whitman. In his conversation with Jeremy, Dylan opens up about his childhood, his favorite Shopify applications, the future of the ecommerce industry, milestones and challenges faced along the way, and much more! You don’t want to miss a minute of this engaging and informative episode featuring Dylan and his company, BV Accel!

Did you know that many ecommerce businesses are leaving too much money on the table each and every day? It’s true! What would it take to solve this common problem in the ecommerce industry? On this episode of Inspired Insider, you’ll hear from Dylan Whitman as he explains how BV Accel has provided helpful market solutions to this issue. Dylan and his team have devoted their time and energy to develop solutions that most ecommerce businesses can implement right away that will end up saving them valuable resources down the road. To hear more about BV Accel and their great work in the area of retention, make sure to check out this episode!

While new ecommerce businesses rise and fall on a rapid basis, have you ever stopped to wonder what the future of ecommerce may hold? What will be the next great wave of innovation in this skyrocketing industry? On this episode of Inspired Insider, Dylan Whitman takes the time to provide his insights on this important question. As Dylan sees it, automation is the driving element that will continue to pave the way for innovation in the ecommerce industry. Much of Dylan’s observations come from his work with Shopify but he is seeing automation quickly move to the forefront in other areas of ecommerce. Learn more from Dylan’s valuable perspective by listening to this episode, you don’t want to miss it!

Would you describe your attitude toward personal and professional growth as “Hungary?” Seriously?! Do you continue to work hard and strive not only for personal growth but growth for your business as well? On this episode of Inspired Insider, you’ll hear from a leader who prides himself on staying hungry as his own personal goal for growth and success. Dylan Whitman says that he hates losing more than he loves to win! Think about that for a minute, can you say the same? If you don’t have the drive to push yourself and your business forward like Dylan describes, you may end up on the “Average” performance side of things. Find out more about Dylan’s mindset and how learning from him may help you up your game by listening to this episode!

What is your level of tolerance for BS? Do you have the patience to see things through in a slow and methodical way or do you need to see immediate impact and action? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Dylan Whitman. It’s part of Dylan’s signature style to cut through the BS and push toward growth. How can you learn from Dylan’s unique perspective? At the end of the day, each leader has to find out what works best for them and their team they are responsible for. What’s the best way forward for your team? Should you take it up a notch or do you need to enter into a season of patience? Learn more from Dylan’s depth of experience and expertise by listening to this helpful episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************


Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: dylanwhitmanlong.mp3
Category:general -- posted at: 1:29am CDT

Today we have the co-founder of Easyship, Tommaso Tamburnotti. He started the company with Augustin Ceyrac and Paul Lugagne Delpon. Easyship is a Hong Kong-based ecommerce platform that aims to simplify logistics for small to medium-sized ecommerce sellers to help them become globally competitive. Easyship works with more than 100 couriers and provides visibility on international shipping regulations, taxes, and duties from one account. They have a team of 38 people in four offices around the world and are used by over 15,000 businesses. 

Here’s a glimpse of what you’ll learn:

  • [1:35] Jeremy welcomes his guest, Tommaso Tamburnotti.
  • [3:15] The decision to spend big on a domain name and plans for the future.
  • [5:00] Were some markets harder to get started in than others?
  • [7:30] The lowest moment in business for Tommaso.
  • [10:45] The proudest moment for Tommaso so far.

In this episode…

What does it take to help ecommerce businesses expand into new markets? How does an organization help other businesses expand while they face that same challenging leap themselves? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur, Tommaso Tamburnotti. In his conversation with Jeremy, Tommaso shares how he and his team decided to make the purchase of their domain name, why some markets are harder to get into than others, high and low points in the history of Easyship, and so much more! You don’t want to miss this great opportunity to learn from Tommaso’s fascinating insights!

Have you been wondering what it would take to bring your ecommerce business to the next level of growth and expansion? What strategies have worked for you in the past? Do you think they can work for you if you plan on expanding your organization into new markets? On this episode of Inspired Insider, Tommaso Tamburnotti opens up about his company Easyship and the services they provide to help ecommerce businesses streamline their approach and expand their reach. While expanding to a new market isn’t always easy, Tommaso and his team have the expertise and skill set to help leaders like you tackle your goals and move forward on the journey toward success. To hear more about Easyship and the great services they provide, make sure to check out this engaging episode featuring Tommaso!

As your business has grown and developed over the years, what challenges have you had to face? Did you ever run into some early personnel losses that felt like a gut punch? How did you recover? On this episode of Inspired Insider, Tommaso Tamburnotti shares one of the most difficult periods in Easyship’s history that caused him and his leadership team to do some serious soul-searching. Tommaso describes a time when a key team member left Easyship in the early stages of the business. This loss had the potential to cause a ripple effect throughout the young company but Tommaso and his team rallied and decided that they’d do everything they could to press forward in a healthy manner. Learn more from Tommaso’s valuable lessons by listening to this helpful episode, you don’t want to miss it!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: tommasotamburnottishort.mp3
Category:general -- posted at: 5:00am CDT

Today we have Amit Bivas, Head of Marketing at Optimove. In addition to serving as a key member of Optimove’s management team, Amit is a seasoned marketing executive with extensive experience planning, developing and executing B2B and B2C marketing strategies from the ground up. Optimove’s mission is to help marketers drive measurable growth by autonomously transforming customer data into actionable insights, which then power thoughtful customer communications, at scale.

Here’s a glimpse of what you’ll learn:

  • [0:45] Amit Bivas joins the podcast to talk about Optimove.
  • [2:45] How did Optimove get off the ground?
  • [5:00] Who is the ideal client for Optimove?
  • [8:30] Customer success stories.
  • [10:00] Amit talks about partnering with Stitch Fix and onboarding new clients.
  • [12:30] What is it like operating an international business?

In this episode…

Is there a role for relationship marketing in the ecommerce industry? Would you say that your organization engages in relationship marketing? What if there was a way to for marketers to outsource the tech aspect of their job so they can focus on creatively engaging with their clients? On this episode of Inspired Insider, you’ll hear from marketing expert Amit Bivas. In his conversation with Jeremy, Amit explains what solutions to relationship marketing Optimove brings to the table, who are Optimove’s ideal clients, customer success stories, what it’s like operating an international business, and much more! You don’t want to miss a minute of this engaging episode featuring Amit!

One of the most important aspects that are needed for an ecommerce business to grow is to focus on efficiency. You don’t have any chance of profitability or expansion if you have multiple places in your organization where multiple people or processes are doing the same thing. On this episode of Inspired Insider, you’ll hear from business leader Amit Bivas as he shares how Optimove is helping their clients embrace automation. The software that Optimove has developed is specifically designed to empower marketers with the tools they need to hone their process and eliminate redundancies. To hear more about Optimove and their amazing services, make sure to check out this fascinating episode!

In an increasingly interconnected marketplace, what can organizations do to leverage their position and get an edge over their competition? Are there advantages for businesses that remain small and nimble? What advantages exist for more international organizations? On this episode of Inspired Insider, Amit Bivas shares how Optimove embraces its international image. While it’s not always easy, Amit and Optimove know that the challenges and difficulties of running an international organization are outweighed by the benefit of operating on a global stage. Learn more about the great work that Amit and his team are providing by listening to this exciting episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: Optimove.mp3
Category:general -- posted at: 5:00am CDT

Today we have Dylan Whitman co-founder of BV Accel - full name Brand Value Accelerator (BVAccel). They are one of the fastest growing Shopify focused agencies in the world. Acquisition + Conversion + Retention which are the three pillars of their ecommerce philosophy and when you go to their site BVAccel.com that is front and center. They provide disruptive ecommerce strategy and implementation and have served high-growth brands including MVMT Watches, Red Bull, Mizzen and Main, Bark Thins, and many more. BVAccel is headquartered in San Diego, California with offices in New York, Los Angeles, Columbus and Mexico and Melbourne.

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Dylan Whitman.
  • [2:30] Dylan talks about the importance of retention.
  • [4:30] What can BV Accel do to help with acquisitions?
  • [7:00] Who are the best fit clients for BV Accel?
  • [10:30] Why many ecommerce businesses struggle with Shopify.
  • [14:30] The lowest point in business for Dylan.
  • [16:00] Landing the first big client.

In this episode…

What does it look like to build a company around helping ecommerce businesses accelerate their growth and save money? How does that type of organization maintain their own levels of growth? What are some of their unique challenges? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur, Dylan Whitman. In his conversation with Jeremy, Dylan opens up about the importance of retention, what BV Accel does to help with acquisitions, who their ideal clients are, why many ecommerce businesses struggle with Shopify, and much more! You don’t want to miss a minute of this engaging episode with Dylan!

Did you know that many businesses miss out on a large number of profits each year because they don’t have a plan in place to re-engage and retain their clients and customers? It’s true! So what’s the answer? What can organizations do to shore up this huge gap and make sure they don’t miss out on vital profits? On this episode of Inspired Insider, Dylan Whitman discusses BV Accel’s solution to this important issue. Dylan and his team have made a name for themselves in the ecommerce space by becoming experts in the area of retention among other vital areas. They specialize in helping businesses identify key areas where they can improve and connect with customers who are in their target audience. To hear more from Dylan and the great service they provide at BV Accel, make sure to check out this exciting episode!

Can you remember that one moment in your career that made all the struggle and difficulty you faced along the way worth it? What was that moment for you? How did you celebrate? On this episode of Inspired Insider, you’ll hear from innovator and entrepreneur Dylan Whitman. For Dylan and his team at BV Accel, that moment came when they were able to land an arrangement with Red Bull. This deal couldn’t have come at a better moment for Dylan and his team as they were going to some significant difficulties at that time. Looking back, Dylan is grateful for that moment but also shares that his passion for finding more organizations to partner with and provide solutions to have only increased. Get more helpful insights from Dylan’s story by listening to this episode, you don’t want to miss it!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: dylanwhitmanlshort.mp3
Category:general -- posted at: 5:00am CDT

Today we have Steve Denner, the co-founder and COO of Adestra. Adestra is an email and marketing automation platform that helps companies take people through a customer journey to give them exactly what they want. They make a distinction that it is a software and a service. I see why because all of the customer videos about Adestra talk about their high touch approach with dedicated account managers.

Here’s a glimpse of what you’ll learn:

  • [1:30] Jeremy introduces his guest, Steve Denner.
  • [2:30] Steve talks about the internet landscape in 2004 and the opportunity he saw.
  • [5:45] Where did the idea for Adestra come from?
  • [9:30] Challenges faced along the way.
  • [11:30] Popular features for Adestra starting out.
  • [17:30] How Steve’s team serves their clients.
  • [23:30] Incorporating customer feedback.
  • [27:00] Why it’s important to hire the right people. What is Scrum Methodology?
  • [30:00] Steve talks about developing an automation suite.
  • [34:30] How are people using Steve’s heat mapping tool?
  • [39:00] Steve talks about working with Incisive Media.
  • [42:00] Who are the best clients to use Adestra?
  • [44:00] How to connect with Adestra.
  • [45:30] What does it take to attract talented team members?

In this episode…

What would an automation platform that has a heart look like? Seriously! Is it even possible? Doesn’t automation imply that it’s all about efficiency and results not about providing a human touch? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur, Steve Denner. In his conversation with Jeremy, Steve opens up about how Adestra got started, why he made the leap to start the company, challenges that he and his team have faced along the way, why they’ve chosen to incorporate customer feedback, who the best clients are to use Adestra’s services, how they are able to attract top-level talent, and so much more! You don’t want to miss a minute of this engaging episode featuring Steve!

When was the last time you saw a great opportunity and seized upon it? How did it turn out? Are you glad you took action on what you saw? How would you respond if you saw a significant opportunity in the marketplace today, would you take the risk and go for it? On this episode of Inspired Insider, you’ll hear from innovator and entrepreneur, Steve Denner. Steve shares about what it was that he saw back in 2004 when he surveyed the internet landscape and decided to create what would become, Adestra. You don’t want to miss this great opportunity to learn from a key leader who was able to see what others couldn’t at a critical time. Make sure to check out this fascinating episode!

How would you respond if you’ve been in an industry for years churning out high-quality results for your clients but still had to fight tooth and nail to convince new clients that you could handle their business? Would you throw your hands up in frustration or would you find a way to prove them wrong? On this episode of Inspired Insider, Steve Denner shares how he and his team used the challenging moments they faced as fuel to keep them motivated and pushing the envelope of excellence. While it wasn’t always easy, Steve and his team remained committed to making a name for themselves and serving their clients with dedication and professionalism. To hear more about Steve’s journey with Adestra and the challenges they faced along the way, make sure to listen to this informative episode!

One of the best ways to gauge the quality of an organization is to look at the people they employ. How would your company rank in this regard? Do you have the best people in your field? What could you do to up your game and attract top talent to your organization? On this episode of Inspired Insider, you’ll hear from business leader Steve Denner. Steve is convinced that the quality of their team members at Adestra is what really sets them apart in their industry. Find out how Steve and his leadership find the right team members and create a culture of success by listening to this exciting episode, you don’t want to miss it!

Did you know that listening to your customers and incorporating their feedback can help you build a rock-solid reputation in the marketplace? It’s true! According to Steve Denner, the way their team members treat their clients and listen to their concerns is one of their secret weapons. At Adestra, they take pride in being one of the top quality automation platforms in the marketplace today but they also hold in high regard their reputation for how they treat their clients. To hear more about their approach as an automation platform with a heart, make sure to listen to this powerful episode of Inspired Insider!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: stevedennerlong.mp3
Category:general -- posted at: 5:00am CDT

Today we have Tom Montgomery, co-founder and Chief Marketing Officer of Chubbies Shorts. Chubbies is the most radical shorts company on the planet: an irreverent lifestyle brand focused on revolutionizing the shorts industry. The company revolves around a customer service-focused business model offering free three-day shipping, free returns, social advertising campaigns, and dedicated human customer service lines.

Here’s a glimpse of what you’ll learn:

  • [0:45] Tom Montgomery joins the podcast to talk about his company, Chubbies.
  • [4:00] What was the first version of Chubbies Shorts like?
  • [6:00] Tom talks about the creative process and surprising products that took off.
  • [8:00] How Tom and his team are innovating when it comes to social media engagement.
  • [9:45] Challenging moments in the business so far.
  • [12:00] Building a healthy team environment with good values and transparency.
  • [15:00] Lessons learned along the way.

In this episode…

When was the last time your company conducted an audit of its social media engagement strategy? Is your organization pushing the envelope and innovating on that front or are you simply doing what everyone else is doing? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur Tom Montgomery. In his conversation with Jeremy, Tom explains how Chubbies got started, what their creative process is like, how they lead the way with social media engagement, challenges they’ve faced along the way, why they place such an emphasis on team culture, and so much more! You don’t want to miss a minute of this fascinating episode featuring Tom!

Did you know that social media engagement should be fun? It’s true! At least that is what the perception should be. If you take a look at some of the top businesses that are excelling at social media engagement you’ll see that they are succeeding because they have fun with their content. What can your organization learn from the example that Tom Montgomery and his team at Chubbies have highlighted with their expert use of social media engagement? Find out by listening to this informative episode of Inspired Insider, you don't’ want to miss it!

What is the status of your team environment? Would you say that it’s healthy? What emphasis do you place on values and culture? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Tom Montgomery. From the onset, Tom and his team have worked hard to maintain a thriving work environment at Chubbies. According to Tom, this robust environment is due to the level of empowerment and positivity that flows through the culture they’ve built. Learn more about Tom’s story and the amazing business they are building at Chubbies by listening to this engaging episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: Chubbies.mp3
Category:general -- posted at: 5:00am CDT

Today we have Oscar Sachs, co-founder and CEO of Salesfloor. Oscar is an operations and process guy with strong focus and strategic thinking, mixed with the creativity and determination of an entrepreneur. Specifically, Oscar specializes in strategy, process, retail, ecommerce, digital media, and business startups. Salesfloor is on a mission to unlock the power of today’s omnichannel sales associate by connecting them with shoppers online and in-store.

Here’s a glimpse of what you’ll learn:

  • [0:50] Oscar Sachs joins the podcast to talk about his company, Sales Floor.
  • [2:30] Customer success stories.
  • [4:00] Where did the idea for Sales Floor come from?
  • [5:50] Milestones along the way.
  • [6:40] Incorporating customer feedback.
  • [8:00] Oscar talks about the research he and his team have been working on.

In this episode…

Wouldn’t it be amazing if you could have a sales associate help you from the comfort of your own home? Can you imagine how helpful that would be? When will this knowledgeable role get updated for the 21st century? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur, Oscar Sachs. In his conversation with Jeremy, Oscar explains how his organization, Salesfloor empowers sales associates to make the most of their job and serve their customers in innovative ways. You don’t want to miss a minute of this fascinating episode featuring Oscar!

It takes a lot of innovation and creativity to update a role like sales associate that has been taken for granted for so long. What does updating this role look like? Why would a business want to invest the time and resources to make such an update? At the end of the day, it all comes down to how people perform in their roles and how they can serve the customer in a more efficient and effective manner. The creative minds at Salesfloor have created a way for sales associates to keep serving their clients even when they walk out of the store. To hear more about this innovative approach, make sure to listen to this episode with Oscar Sachs!

When it comes to creating a product that relies heavily on the customer experience, taking feedback seriously is crucial! One of the quickest ways you can alienate your target audience is by ignoring what they have to say about your product. On this episode of Inspired Insider, you’ll hear from Oscar Sachs as he explains how Salesfloor has taken customer feedback to heart and used it to further improve their product. As a business leader, this is an important lesson to take to heart. Learn more from Oscar’s perspective including an exciting project that he and his team have been working on by listening to this episode, you don’t want to miss it!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: SalesFloor.mp3
Category:general -- posted at: 5:00am CDT

Suresh Dakshina is the President and Co-Founder of Chargeback Gurus. A pioneer in data analytics and industry-specific risk management, he is a certified ecommerce fraud prevention specialist and Certified Payments Professional. He understands first hand the challenges that business owners face, especially when it comes to chargebacks and fraud. Chargeback Gurus exists to help online merchants fight back against costly, time-consuming chargebacks—and win. They have been leading the charge against chargebacks for over 10 years including operating as an online merchant themselves.

Here’s a glimpse of what you’ll learn:

  • [0:45] Suresh Dakshina joins the podcast to talk about his business, Chargeback Gurus.
  • [2:00] The impact of chargebacks and fraud.
  • [3:30] How Suresh and his team bring on a new client.
  • [5:00] Uncovering internal issues.
  • [6:20] The proudest moment for Suresh with Chargeback Gurus.
  • [7:50] Tips for growing an ecommerce startup.

In this episode…

How can business leaders like you avoid ecommerce fraud? What options are available on the market to equip businesses with the right tools to make sure their information and their client's information is safe from abuse? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Suresh Dakshina. In his conversation with Jeremy, Suresh explains how Chargeback Gurus can help ecommerce businesses, what kind of impact chargebacks and fraud has on a company, how he and his team have helped uncover internal issues for their clients, tips for growing an ecommerce startup, and much more! You don’t want to miss a minute of this fascinating episode featuring Suresh!

What type of damage can fraud and chargebacks inflict on an ecommerce business? Is it really worth the hassle to safeguard against these type of threats? On this episode of Inspired Insider, you’ll hear from Suresh Dakshina as he explains how Chargeback Gurus can help your ecommerce business avoid disaster. In his previous role, Suresh saw his company lose on average $50,000 a month in lost revenue due to chargebacks and fraud. In light of that experience, Suresh became passionate about solving this significant problem that many businesses face. To hear more about the damage that fraud causes and the answer that Suresh and his team at Chargeback Gurus have developed, make sure to listen to this episode!

Wouldn’t it be great to get a glimpse into what makes an ecommerce business so successful? Are there certain best practices that cause one company to succeed rather than others? You’ve come to the right place! On this episode, you’ll hear from Suresh Dakshina as he reveals his tips for building a thriving ecommerce startup. According to Suresh, it all comes down to providing a high-quality product or service that really stands out. He also points to gaining traction via Google ads and maintaining a great reputation on Amazon. Get more helpful insights from Suresh on this informative episode of Inspired Insider, you don't’ want to miss it!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: IRCE2016SureshDakshinachargebackgurus.mp3
Category:general -- posted at: 10:31pm CDT

Today we have Joel Gold representing Eye4Fraud. Eye4Fraud screens, verifies and guarantees your online orders so you can sell and ship with confidence. By offloading your orders to Eye4Fraud, you are tapping into the most complete consumer shopping data pool in the world.

Here’s a glimpse of what you’ll learn:

  • [0:45] Joel Gold joins the podcast to talk about Eye4Fraud.
  • [2:00] Joel shares some customer success stories.
  • [3:30] What led Joel to start the company? What are common causes of fraud?
  • [4:50] Proud moments in business.
  • [5:50] Why ecommerce leaders need fraud prevention services.

In this episode…

How can business leaders like you make sure that your company is up to date when it comes to fraud prevention? Did you know that by investing in fraud prevention you can end up saving a significant amount of money down the line? It’s true! On this episode of Inspired Insider, you’ll hear from Joel Gold as he shares how Eye4Fraud can help service organizations like yours. In his conversation with Jeremy, Joel goes over some customer success stories, how Eye4Fraud got started, proud moments in business so far, and much more! You don’t want to miss a minute of this engaging episode!

Fraud prevention sounds like a passive service, can it really help businesses in a proactive way? Is it really worth the investment? On this episode of Inspired Insider, you’ll hear from Joel Gold as he explains how Eye4Fraud can help ecommerce businesses safeguard their and their customer’s data. According to Joel, companies can save time and resources by using Eye4Fraud to deal with issues like chargebacks. Citing one example, Joel shares how Eye4Fraud helped a client by freeing up their personnel to focus on what they were trained to do while Joel and his team and go to work tracking down fraudulent charges and other breaches of security. To hear more about Joel and his work with Eye4Fraud, make sure to listen to this episode!

What is it that keeps you motivated to do the work you do each and every day? Is your product or service really helping people or is it providing your with resources to do good in your community and live your life to the fullest? On this episode of Inspired Insider, you’ll hear from Joel Gold as he shares why he loves the work he does at Eye4Fraud. Joel explains the work as stopping the bleeding for startups and ecommerce businesses who jumped into business without a solid fraud prevention plan in place. To hear more about Joel and why he is so passionate about the work he does with Eye4Fraud, make sure to listen to this informative and educational episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: IRCE2016ChicagoJoelGoldEye4Fraud.mp3
Category:general -- posted at: 5:00am CDT

Today we have Mor Lavi, co-founder of Cymbio. Mor is a visionary entrepreneur with a proven track record making innovative ideas into real-life products and services. Cymbio is on a mission to reach optimized symbiosis between brands and retailers. Their aim is to help facilitate true partnerships between brands and retailers. Established in late 2014 by a team of experienced retail, wholesale and technology executives, Cymbio is the technological bridge between brands and retailers enabling new sales opportunities like never before.
 

Here’s a glimpse of what you’ll learn:

  • [0:35] Mor Lavi joins the podcast to talk about his company, Cymbio.
  • [1:15] What gave Mor the idea for Cymbio?
  • [1:40] Who is the best client for Cymbio?
  • [2:10] Mor’s tip for sellers looking to boost sales.

In this episode…

What does it take to create an organization that exists to help businesses excel at driving sales and push forward with innovation? Where does a business like this come from? How will they be received in the marketplace? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Mor Lavi. In his conversation with Jeremy, Mor opens up about his inspiration for creating Cymbio, which clients are the best fit for Cymbio’s services, Mor’s tips for boosting sales, and much more! You don’t want to miss a minute of this helpful and informative episode featuring Mor!

What is it that leads some of the best minds in the business world to innovate and create solutions to problems that exist in the marketplace? Do they have some elaborate method of finding the right ideas for these solutions? On this episode of Inspired Insider, Mor Lavi shares how he came up with the idea for Cymbio and how that insight led to a new way for businesses to expand their reach. While it may not be the sexiest story, Mor says that the idea for Cymbio came from an internet search for a product that his wife asked him to find. Because Mor was unable to find the product that he was looking for, an idea was sparked that eventually became Cymbio. To hear how Cymbio serves the marketplace, make sure to listen to this engaging episode!

What tips and insights have you learned in your business career when it comes to boosting sales? Have you taken the opportunity to learn from other sales leaders to get their answer to that question? On this episode of Inspired Insider, you’ll hear from Mor Lavi as he goes over his top tip for business leaders who want to boost their sales. According to Mor, it all comes down to staying persistent in your approach and refusing to give up. While that may sound simple, consider giving Mor’s advice a shot. He’s been through the highs and lows of business and he genuinely wants to see leaders like you succeed. To hear additional thoughts and insights from Mor, make sure to listen to this episode!

Resources Mentioned on this episode

Sponsor for this episode

The Internet Retailer Conference & Exhibition – better known as IRCE – is your one-stop-shop for all of your e-retail needs. This conference and trade show offers you everything your business needs to stay ahead of your competition, in one simple location. IRCE is right around the corner in Chicago so go to www.irce.com to find out more.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: IRCE2016ChicagoMorLaviIrce.mp3
Category:general -- posted at: 5:00am CDT

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