INspired INsider with Dr. Jeremy Weisz | Ecommerce Interviews | Entrepreneurship | Inspirational Stories | Business Lessons |

Robin Smith is the co-founder of Virtual Logistics with Scott Beaver. The company was founded in 1994 and helps businesses take the software they use and allows them to communicate with one another so the company never has to move data manually which prevents errors and ultimately saves money. Virtual Logistics allows Ecommerce business owners to not only focus on running and growing their businesses but to accelerate growth.

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Robin Smith.
  • [3:00] Robin talks about integration.
  • [8:00] Product strategy, the use of shopping carts, and the customer experience.
  • [12:00] Common integrations that Robin and his team handle.
  • [14:30] Mapping the customer experience.
  • [19:30] Who should connect with Robin and his team’s services?
  • [26:00] Big mistakes ecommerce businesses make.
  • [28:30] Streamlining processes and helping companies become more efficient.
  • [31:30] Are Robin’s services a one time cost or a monthly cost?
  • [34:00] Robin talks about mapping the experience of his employees over the holidays.
  • [39:00] Working with Golda’s Kitchen.
  • [43:00] Robin shares some interesting businesses he’s worked with.
  • [45:00] Common software and tools that ecommerce businesses use.
  • [48:00] What was it like when Robin first started Virtual Logistics?
  • [53:00] Where is the ecommerce industry headed?
  • [1:00:00] What should ecommerce business leaders start doing to succeed?
  • [1:03:00] Robin talks about getting shot at.

In this episode…

What does it take to develop an effective customer experience strategy? Can you imagine how a well thought out strategy would impact your business? Where do you even start? On this episode of Inspired Insider, you’ll hear from entrepreneur and business leader Robin Smith. Robin wants to help leaders like you take your business to the next level of growth by helping you streamline your processes, succeed with integration, and really think through the customer experience. Find out more about Robin’s story and the great services he and his team at Virtual Logistics have to offer on this exciting episode!

As simple and easy to use the “App” revolution has made our day to day lives, for many systems based businesses, it has caused more frustration. Apps seem like they would help simplify complex processes in the business world and in some areas they do. But according to Robin Smith, apps actually tend to create a false notion that everything can fit in a nice simple package when in reality solutions can be more complex than many would have you believe. Robin isn’t on a mission to make things more complicated, just the opposite! Find out about his dedication to helping business leaders like you succeed on this powerful episode of Inspired Insider!

How can businesses like yours, start mapping the customer experience and begin shaping it to better serve the customer and your business interests? What does it take to make such a seemingly complex process, streamlined? According to Robin Smith, it comes down to what your brand represents and how you want your customer to feel about you as a brand. If you listen to how Robin Smith tackles this topic and the unique solutions he and his team at Virtual Logistics have created, you’ll walk away with a good idea of what your business can do to improve in this area. To hear more from Robin, make sure to catch this episode of Inspired Insider!

One of the best ways to succeed in business is to learn from the mistakes that others have made. If you could find out what some of the top businesses in your industry are doing wrong, wouldn’t that help put you and your team at a strategic advantage? On this episode of Inspired Insider, you’ll hear from entrepreneur and business leader Robin Smith. Robin says that one of the biggest mistakes he sees ecommerce businesses make is relying too much on copy and paste in their spreadsheets. He says that this can impact inventory levels and the way platforms like Amazon will treat their vendors who make these type of mistakes. To hear more about mistakes ecommerce leaders can avoid, make sure to listen to this episode!

Did you know that getting an outside perspective on your business could end up saving you a large amount of money down the line? Seriously! If you can get someone like Robin Smith to come into your business and look at your processes and question or challenge the way you’ve always done things, you are very likely to find a more efficient way to do business. Don’t let history, tradition, or stubbornness get in the way of progress and profit! Learn more about Robin’s approach and how he and his team at Virtual Logistics can help leaders like you save money on this episode of Inspired Insider!

Resources Mentioned on this episode

Sponsor for this episode

This is part of the Prosper Show Ecommerce Mastery Series where top Sellers and Experts teach you what really works to boost your ecommerce business. They have an amazing conference with some of the top Amazon sellers and industry leaders.

***************
Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: robinhsmithlong.mp3
Category:general -- posted at: 5:00am CDT

Today we have Jeff Moore President of International Pacific Seafoods, which is a Specialty Importer of Premium Quality, Chef Ready Frozen Seafood to the foodservice and retail segments. Jeff has led the company expansion from $11MM to over $30MM in the past few decades. They have customers such as Cheesecake Factory, BJ’s Restaurants, House of Blues, and many others.

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Jeff Moore.
  • [2:00] Jeff shares wisdom that he learned from the founder of Claim Jumpers.
  • [5:30] Why context is so important.
  • [8:00] Jeff talks about how influential his mother was on his writing.
  • [10:00] Taking away the jargon and writing with the reader in mind.
  • [13:30] Jeff talks about his passion for philanthropy.

In this episode…

How can you leverage your skills of leadership and influence to further your objectives and increase your reach? Imagine what it would mean for your business and your personal brand to grow those skills and put them on display! On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur, Jeff Moore. Jeff opens up about crucial advice he received from a successful business owner, how he uses his leadership and influence in his writing, the role his mother played in developing his writing, his passion for philanthropy, and so much more! You don’t want to miss a minute of this fascinating episode with Jeff!

Have you ever stopped and taken the time to consider who has made the most impact on your life? Was it a family member or a mentor? Why did that person cause such a memorable impact on your life? On this episode of Inspired Insider, Jeff Moore talks about the person who made an early impact on him and his writing in particular. For Jeff, that person was his mother, as he would write reports and things of that nature, his mother would type them out for him. Jeff describes it as a helpful if not tumultuous partnership as his mother would challenge him to stop and think about the words he was writing. To hear more of Jeff’s story and how his mother influenced his writing, make sure to check out this episode!

What does it take for a message to truly connect with the reader? Does the message need to have the most compelling topic? Does it have to be the best argument? Or is there something deeper that people connect with? On this episode of Inspired Insider, business leader and entrepreneur Jeff Moore describes his approach to writing and how he connects with his audience. Jeff focuses on three primary tools that allow him to connect with his audience; first, he tries his best to contextualize his message so the reader knows where he is coming from. Second, Jeff works hard to remove any jargon and insider language that would distract or hinder his message. Third, Jeff always works to keep his prospective reader in mind, he wants to write in a way that really connects with who they are on a deep level. To hear more about Jeff’s approach, listen to this compelling episode!

Resources Mentioned on this episode

Sponsor for this episode


Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and co-founder John Corcoran. Rise 25 is application only.

Direct download: jeffmooreshort.mp3
Category:general -- posted at: 5:00am CDT

Ioan Mitrea is the founder of SellerEngine. He started selling on Amazon on Thanksgiving Day 2001 from the attic of an old Victorian house in California. Ioan founded SellerEngine Software just a year later in 2002 and released the first Amazon repricing and inventory management software. For over 15 years they have helped thousands of Amazon sellers. The SellerEngine Team represents nine nationalities, speaking thirteen languages and working in three countries.

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Ioan Mitrea.
  • [2:00] Ioan shares his story, the cliff notes version.
  • [7:00] What went through Ioan’s mind as he began to sell books on Amazon?
  • [9:00] Ioan talks about expanding his business.
  • [13:00] What’s the mindset around entrepreneurship in Romania?
  • [18:00] Ioan talks about his business partnership and his move to Portland.
  • [20:00] What skills has Ioan brought into his business from his time in college?
  • [25:00] How did Ioan get his first customer?
  • [28:30] Ioan talks about his pricing model.
  • [31:00] What changes and trends are happening for Private Label Sellers?
  • [35:00] Ioan talks about successes and failures on Amazon’s platform.
  • [38:30] What do people use Seller Engine for? Who are the best users?
  • [45:00] Advantages to selling a product for a loss.
  • [47:30] Ioan shares some horror stories from working in the ecommerce space.
  • [53:00] What made Ioan decide to purchase Profit Bandit?
  • [1:00:30] Tools for ecommerce sellers.
  • [1:03:30] Parting thoughts from Ioan.

In this episode…

What does it take for Amazon sellers and other ecommerce businesses find success in such a rapidly growing market? What lessons can leaders like you learn from an entrepreneur who found a niche and grew a company servicing these type of sellers? On this episode of The Amazing Seller, you’ll hear from innovator and business leader Ioan Mitrea. Ioan opens up about his journey from selling books on Amazon to building one of the fastest growing repricing and inventory management software companies in the marketplace. Find out what you can learn from Ioan’s story and so much more on this fascinating episode!

What led you down the road on your journey toward success? Did you have opportunities handed to you or did you have to make them happen? Can you remember that first moment where you knew that you wanted to build something bigger than yourself? Ioan Mitrea had that moment as he found success selling books on Amazon. After he got a taste of working for himself and building a system that generated money, he was hooked. Shortly thereafter, Ioan went on to work on software that would allow his company to grow and provide some important solutions in the ecommerce industry. To hear more about Ioan’s journey, listen to this episode of Inspired Insider!

Do you ever consider what type of impact or legacy you are leaving on those around you? Consider how you are influencing not only for your children or family members but the larger community you are a part of. On this episode of Inspired Insider, you’ll hear from Ioan Mitrea as he shares what the mindset was in his country of origin, Romania. As Ioan tells it, he grew up under a communist government that didn’t encourage people to open businesses or to aspire to that occupation. Imagine growing up with that mindset and what it would take to break through that and end up starting your own business! Discover more insights and lessons from Ioan on this episode!

One of the worst things that can happen to a small business owner is setting a price for their product below what buyers would pay. Do you have your product or service priced competitively? If not, what is your strategy for having a lower price than what the customer would pay? On this episode of Inspired Insider, business leader and entrepreneur Ioan Mitrea shares about his struggles with finding the right pricing model for the service his company provides. At first, they were charging far below what their service was worth in the marketplace, they’ve since learned from that lesson and adopted a new pricing model. Listen to this episode as Ioan expands on this topic and much more!

The ecommerce marketplace can be quite the volatile industry. Sometimes your business might be doing really well and in the swing of things, then, for various reasons you could find your account suspended or out of stock. What if there were a team of ecommerce experts who would monitor your account and help make sure you avoided common mistakes and optimized your listings for success? On this episode of Inspired Insider, you’ll hear from Ioan Mitrea as he goes over the services and solutions his company, SellerEngine provides. Ioan has built an awesome company and has some important lessons leaders like you can come away with. Don’t miss a minute of it!

Resources Mentioned on this episode

Sponsor for this episode

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: ioanmitrealong.mp3
Category:general -- posted at: 5:00am CDT

Today we have Randi Brill founder of Quaracore and TeacherPeach. QuaraCORE is a full-service creative agency that helps companies dream up the right products, solutions, and strategies. In 2012, she started her own e-commerce company, TeacherPeach.com. The part-time experiment is now a top seller of teacher gift totes and classroom products on Amazon. She is the author of "99 Creative WOWs - Words of Wisdom for Business".

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Randi Brill.
  • [2:00] Randi talks about the lowest moment in business.
  • [6:00] Props and other items that inspire Randi.
  • [8:30] Creativity is everywhere!

In this episode…

Have you ever struggled with trusting the right people in business? Did you have a business partnership that went south or an employee you had to let go that didn’t end well? On this episode of Inspired Insider, you’ll hear from innovator and business leader, Randi Brill. Randi opens up about her journey as an entrepreneur and the lessons she has learned along the way. She touches on the topic of trusting the right people, finding confidence in your own abilities, tapping into inspiration and creativity, and much more! You don’t want to miss a minute of this engaging episode with Randi!

How do you tap into the energy and drive that you need to succeed as a business leader in today’s marketplace? Do you have goals that keep pushing you forward? What is that one thing helps you stay focused? On this episode of Inspired Insider, you’ll hear from business leader and disruptor, Randi Brill. Randi shares from some of the most challenging and difficult seasons in her journey toward success. After all the adversity and frustrations, Randi looks back and uses those difficult times as fuel for her continued drive toward opportunity and growth. Hear more of Randi’s story and the fascinating lessons she has to share on this episode!

What type of environment have you created in your company? Do you feel motivated and inspired to work on the projects and tasks that lay before you? If you can’t answer that question in the affirmative, how do you expect your employees to do so? On this episode of Inspired Insider, you’ll hear from business leader Randi Brill. Randi opens up and describes how she draws inspiration and creativity from the props and products she surrounds herself with. She firmly believes that creativity is everywhere and inside of everybody, sometimes you just need someone to come along and coax it out. To hear more from Randi and her thoughts on life and business, make sure to check out this powerful episode!

Resources Mentioned on this episode

Sponsor for this episode

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: randibrillshort.mp3
Category:general -- posted at: 5:00am CDT

Scott Galvao is a co-founder of InterCultural Elements (ICE), a Germany based company with over 50 employees which helps retailers expand e-commerce sales internationally. Before InterCultural Elements, he cut his teeth working on a wide range of international ecommerce businesses. Scott worked for more than 6 years at AuktionMaster and ChannelAdvisor UK as an Implementation Manager.

Here’s a glimpse of what you’ll learn:

  • [1:05] Jeremy introduces his guest, Scott Galvao.
  • [2:30] Why did Scott major in international communication?
  • [6:00] Lessons Scott learned working with Auctionmaster and Channeladvisor.
  • [9:30] How did Scott come up with the idea to start InterCultural Elements?
  • [13:00] The ways that InterCultural Elements has evolved and changed over time.
  • [17:00] Common avenues that sellers use InterCultural Elements for.
  • [20:00] Mistakes that many businesses make when expanding overseas.
  • [26:00] Scott talks about working with Thorogood Sports.
  • [28:30] The nuances of working with a company like Tartanista.
  • [30:30] How does Scott run his team?
  • [32:30] Challenges Scott and his team have faced.
  • [34:30] Trends in ecommerce that Scott is noticing.
  • [38:00] Milestones that Scott is proud of.
  • [39:30] Marketing US made products in Germany.
  • [41:00] The perception of the US and it’s products among Germans.
  • [42:30] Who’s a good fit for Scott and his team to work with?
  • [44:00] Software and products Scott and his team use.
  • [49:00] You’ve got to have high-quality customer service.
  • [52:00] Getting good value out of conferences.

In this episode…

What does it take to grow and expand your global ecommerce business? How can lessons learned overseas apply to how you run your business? Have you ever thought about taking your company to a global marketplace? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Scott Galvao. Scott and his team built InterCultural Elements to provide critical solutions to business looking to expand their operations to new marketplaces. Find out how Scott’s story and the resources he mentions can help you and your company stay competitive in a fast-paced industry. You don’t want to miss this informative episode!

Can you imagine what it would be like to work in an environment that gave you the freedom to pursue solutions that led to you creating a new company? Sounds crazy right? That is exactly what happened to Scott Galvao as he and his partners went to work creating InterCultural Elements. In fact, Scott stayed on with his day job at Channeladvisor for several years while his wife and the rest of his team were committed to InterCultural Elements. Scott looks back at that opportunity with gratitude as it made sense to his skill set and the work they were providing to clients at Channeladvisor. To hear more about Scott’s story and other helpful insights, make sure to listen to this episode!

What work is required in order to take your ecommerce brand to a global market? How would you have to adapt your product and your marketing to fit into a new culture and language? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur Scott Galvao. Scott shares the stories of companies he has helped through the years, common mistakes he has noticed, and why leaders like you should put a lot of consideration into expanding your business to an international market. If you are ready to take your organization to the next level of growth, then don’t miss this vital episode!

Why would a company expanding their product internationally, need the help of an organization like InterCultural Elements? Wouldn’t it be more cost effective to do all the work needed to move into a global market internally? On this episode of Inspired Insider, you’ll hear from Scott Galvao as he walks through the unique advantage that he and his team have to help companies looking to expand their reach. Scott touches on a couple of important advantages that InterCultural Elements brings to the table. First, they’ve been in business for several years and they know how to navigate common mistakes made by companies trying to take their brand to a new market. Second, they’ve built a team of specialists who are equipped to tailor an approach that will put a company in the best position to succeed. If you’d like to hear more about Scott and his team’s approach, make sure to listen to this episode!

What is one aspect of growing your company that you’ve got to have in place in order to succeed? How can you, as a leader, champion this important factor to see your whole organization rally behind it? On this episode of Inspired Insider, innovator and entrepreneur Scott Galvo opens up about the importance of customer service. This is the critical area that you don’t want to neglect! If you want to see your company grow and gain traction especially in an international marketplace, you’ve got to know how to excel at customer service. Listen as Scott expands on this topic and much more on this episode!

Resources Mentioned on this episode

Sponsor for this episode

This is part of the Prosper Show Ecommerce Mastery Series where top Sellers and Experts teach you what really works to boost your ecommerce business. They have an amazing conference with some of the top Amazon sellers and industry leaders.

***************

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and co-founder John Corcoran. Rise 25 is application only.

Direct download: scottgalvaolong.mp3
Category:general -- posted at: 5:00am CDT

Ben Jacobsen founded Jacobsen Salt Co. in 2011. They are the first company to harvest salt in the Pacific Northwest since Lewis & Clark. The company has transformed from a local small business to a nationally recognized brand and one of America’s leading premium salt makers. Their products can be found at such retailers such as William-Sonoma, Whole Foods, and many more.

Here’s a glimpse of what you’ll learn:

  • [1:25] Jeremy introduces his guest, Ben Jacobsen.
  • [2:30] Personal sacrifices Ben has made along the way.
  • [3:30] Ben talks about his team.
  • [6:00] How did Ben and his team develop their process? What are they doing with by-products?
  • [9:00] Managing the logistics of selling a product.
  • [13:00] Ben talks about acquiring a small local honey company.
  • [16:00] Low and high points in the journey so far for Ben and his team.
  • [18:00] The milestone of getting health insurance for the whole team and Ben’s plans for the future.

In this episode…

How can business leaders like you focus on putting customers first? What effort will it take to show your customers that they are valued by you and your team? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator, Ben Jacobsen. Ben opens up about how he started his company, Jacobsen Salt Co., how they’ve marketed by-products, the logistics of selling their product, how they put customers first, and so much more! You don’t want to miss this awesome opportunity to learn from an industry leader like Ben, have your pen and paper ready, you are going to need it!

Do you know what it takes to start a company from the ground up? Where does that kind of drive and vision come from? How do leaders dig deep and find the motivation to push through difficult and find success? On this episode of Inspired Insider, you’ll hear from business leader and disruptor, Ben Jacobsen. Starting with a dream and a passion, Ben build the Jacobsen Salt Company. Hearing from Ben you can tell that at the heart of his story there is a drive to create a quality product and serve his customers by putting them first. This drive is only matched by his dedication to his employees. Discover helpful insights and lessons from Ben’s story on this episode!

What are you doing to inspire your team and build a healthy culture at your company? Do you do your best to get everyone on board with the vision and mission of your organization? Does your team know that you are fighting to make their experience and their work conditions better? On this episode of Inspired Insider, Ben Jacobsen shares one of the milestones that he is the proudest of in the young life of his business, the Jacobsen Salt Company. Ben says that he’s most proud of the moment he was able to invest in providing healthcare insurance for all of his employees. It's really encouraging to hear the passion and love that Ben has, not only for his product and customers but for his team. What can you learn from Ben’s story? Find out on this episode!

Resources Mentioned on this episode

Sponsor for this episode

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and co-founder John Corcoran. Rise 25 is application only.

Direct download: benjacobsenshort.mp3
Category:general -- posted at: 5:00am CDT

Devin Johnson is the founder of First Mile. They pick up hundreds of thousands of parcels all across the U.S. and internationally. Since they deliver direct to major shipping networks like UPS, FedEx they can provide significant discounts. They have been named the fastest growing company in Utah and within the first 12 months of business, they grew to a multimillion dollar company without investment or debt. They have operations all over the U.S. as well as the United Kingdom, Italy, Hong Kong and many more. They use their proprietary technology to help businesses connect manufacturing, warehousing, fulfillment, and shipping.

Here’s a glimpse of what you’ll learn:

  • [1:15] Jeremy introduces his guest, Devin Johnson.
  • [2:00] Devin talks about his life as a business leader.
  • [5:00] Lessons from success as a door to door salesman.
  • [13:00] Devin talks about starting First Mile.
  • [18:00] Who uses First Mile?
  • [21:00] How does First Mile work?
  • [26:30] Why First Mile would make a good partner for a business like Uber.
  • [30:30] How did Devin bootstrap First Mile?
  • [35:00] Expanding to additional markets.
  • [39:00] Will First Mile catch the eye of Walmart or Amazon?
  • [43:00] Tools ecommerce leaders use.
  • [46:00] How do you keep your team motivated?
  • [47:30] What it takes to find good salespeople.
  • [50:00] The highest and lowest point in business so far.

In this episode…

As ecommerce businesses grow and continue in this age of innovation and disruption, what is the state of the shipping and logistics industry? Considering how the two are linked and how they rely on one another, you’d expect some company to come along and provide new and innovative solutions. On this episode of Inspired Insider, you’ll hear from business leader and disruptor Devin Johnson. Devin and his team at First Mile are shaking things up with shipping and logistics. In his conversation with Jeremy, Devin discusses how First Mile got its start, who their target customers are, how they’ve expanded to new markets, his experience as a door to door salesman, and so much more. You don’t want to miss a minute of this fascinating episode!

How do salespeople succeed in today’s increasingly digital world? How can they continue to connect with the right people and make the most of their efforts and their client’s time? On this episode of Inspired Insider, you’ll hear from Devin Johnson as he shares from his years as a door to door salesman. Devin found that one of the best ways to make the most of his time with clients is to do as much research before he would even make the first contact with a prospective client. Devin has a ton of great insights from his years selling door to door, what can you learn from his perspective? How will it apply to your industry? Find out on this informative episode!

What does it take to disrupt an industry? How do you grow a small business in an industry dominated by shipping and logistics giants? Is it even possible to be successful in such an intimidating environment? On this episode of Inspired Insider, Devin Johnson opens up about the beginnings of First Mile. First Mile was started as a response to logistical issues that Devin noticed in the marketplace specifically for ecommerce startups. His passion was to create a company that provided unique solutions that would help ecommerce businesses stay competitive and effective. Over the years, First Mile has changed and adjusted its approach but the passion for providing shipping and logistical solutions remains. To hear more about First Mile’s journey, make sure to listen to this episode!

As the market changes and evolves, what will happen to the startups that continue to bring innovation and disruption? Will these companies grow up and become the giants they sought to take on, will they get purchased by those giants, or will they disappear? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Devin Johnson. Devin shares some insights into how his company First Mile has succeeded in the marketplace, their plans for the future, and how they hope to partner with some of the shipping and logistics giants in their industry. You don’t want to miss a minute of Devin’s unique insight!

What do you do as a business leader to keep your team motivated and driving toward the same goals and objectives you have for the organization? What type of business environment do you create? Is it one that encourages innovation and creativity? On this episode of Inspired Insider, Devin Johnson talks about how he keeps his team on the same page and motivated to improve the organization and help it reach its targets. Devin says that the main aspect that keeps his people motivated is the unique and innovative atmosphere that he’s built at First Mile. He notices that his team is fired up and genuinely inspired by the work they are doing and the solutions they are providing. To hear more about Devin’s story and the work they are doing at First Mile, make sure to listen to this episode!

Resources Mentioned on this episode

Sponsor for this episode

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: devinjohnsonlong.mp3
Category:general -- posted at: 5:00am CDT

Rob Frohwein cofounded Kabbage with the help of Kathryn Petralia and Marc Gorlin. The Kabbage platform has funded more than $2.7 billion in loans.

They provide an advanced lending online platform to help small businesses borrow the funds they need.

Kabbage has raised $236 million in equity since their formation. They have over 300 employees and 5 offices across the US and internationally.

Here’s a glimpse of what you’ll learn:

  • [1:10] Jeremy introduces his guest, Rob Frohwein.
  • [3:00] Figuring out your next milestone.
  • [5:30] Where did the name Kabbage come from? And what was the original idea?
  • [10:30] Who is the ideal customer to use Kabbage?
  • [14:00] How Rob and his team decide who to fund.
  • [19:00] What are some of the risk factors that Rob and his team look at?
  • [21:30] Biggest mistakes business leaders make once they receive capital.
  • [24:30] How Rob and his team set interest rates.
  • [28:00] Rob talks about businesses that default on their loans.
  • [31:00] Reasons why businesses fail.
  • [35:00] What is the cost to acquire customers? Is the juice worth the squeeze?
  • [37:00] How Rob and his team decided to get a spokesperson.
  • [41:00] Rob’s favorite success story from his work with Kabbage.
  • [46:00] What is Kabbage Kares?

In this episode…

What does it take to secure a small business line of credit? How do investors and lenders evaluate an entrepreneur or small business owner? How do they set interest rates? On this episode of Inspired Insider, you’ll hear from business leader Rob Frohwein as he opens up and shares from his perspective as the co-founder of Kabbage, an online lending platform. Rob touches on topics including figuring out your next milestone, how Kabbage got started, who the ideal client for Kabbage is, how Rob and his team decide who to fund, what risk factors they look at, why small businesses fail, and much more! You don’t want to miss this interesting episode!

As a business leader, do you have a clear idea of what your next milestone is for your company or for you personally? How do you keep that milestone in front of the people you lead? How do you keep it tangible and achievable? What do you plan to do to celebrate once you’ve reached it? On this episode of Inspired Insider, you’ll hear a helpful lesson from entrepreneur and innovator Rob Frohwein about how they celebrate milestones at Kabbage. In the early days of Kabbage, Rob’s co-founder, Mark purchased champagne for each member of the seven-person team. The label on each bottle had a message that said, “To be opened when Kabbage reaches a value of 50 million dollars.” This may seem like a crazy story but it drove home the tangible lesson of keeping your next milestone in front of you and your team. Once Kabbage reached that value of 50 million dollars, Rob and his team all opened those bottles to celebrate. What can you learn from Rob’s story? Hear more on this episode!

What is the scope of your business? Do you have a defined and targeted customer base? Does your customer base know that your organization is there to provide a product or service? What is your reputation? On this episode of Inspired Insider, you’ll hear from business leader Rob Frohwein as he discusses the ideal customer for his company, Kabbage. Kabbage exists to serve the whole range of small businesses by providing them with a line of credit that will help take their company to the next level of growth. Listen to this episode as Rob shares how Kabbage got started and why they continue to focus on serving and empowering small businesses of all types. You don’t want to miss this fascinating episode!

Is your business ready to go the long haul? Have you taken a look at why leaders and organizations fail? What steps have you taken to make sure you and your company don’t end up as another statistic? On this episode of Inspired Insider, Rob Frohwein speaks from his years of experience funding small businesses to share so of the most common reasons he has seen for small businesses to fail. One of the main reasons for small business failure is due to a poor use of resources, especially when they receive new funding from investors like Kabbage. If a company doesn’t have a clear plan in place on how they use their resources, they are highly likely to suffer major setbacks and even complete failure. To hear more on this topic from Rob, listen to this episode!

What does your business do to give back to the community it's in? This is an important question to consider, especially as we approach the holidays. Don’t get overwhelmed with a big gesture, even little things can go long way to show the community around you that your organization cares about people around them. On this episode of Inspired Insider, you’ll hear from Rob Frohwein as he opens up and shares about Kabbage’s program designed to give back to the community called Kabbage Kares. Each month, Kabbage supports local organizations like Camp Twin Lakes, the Boys & Girls Club, and the Atlanta Food Bank. They’ve committed to building a positive reputation of giving back to the community they’re in. What lessons can you learn from Rob and Kabbage’s story? Find out on this episode!

Resources Mentioned on this episode

Sponsor for this episode

This is part of the Prosper Show Ecommerce Mastery Series where top Sellers and Experts teach you what really works to boost your ecommerce business. They have an amazing conference with some of the top Amazon sellers and industry leaders.

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Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: robfrohweinlong.mp3
Category:general -- posted at: 5:00am CDT

Today we have Audrey Darrow who founded Earth Source Organics in 2006. Earth Souce Organics manufactures Righteously Raw Chocolate. Audrey has been on a mission to make certified organic, vegan, kosher, gluten-free, allergen and nut free, raw, Non-GMO, no refined sugar chocolates more affordable for everyone. A raw chocolate bar was $14.00 when she started and she could not afford that even with the discount so she set out to build her own certified facility. Her products are in over a thousand stores across the country and can be found in Whole Foods, Natural Grocers, and many others. She is a 2003 breast cancer survivor and had to undergo radical surgeries, long-term radiation, and chemotherapy. Audrey feels that eating healthy is a major key to her improved health.

 

Here’s a glimpse of what you’ll learn:

  • [1:20] Jeremy introduces his guest, Audrey Darrow.
  • [3:00] Releasing new products and staying on top of trends.
  • [5:00] What works and doesn’t work with promoting products?
  • [8:30] Audrey talks about co-packing products for other retailers.
  • [14:30] Problems along the way are really lessons in disguise.

In this episode…

How do you view the adversity you experience in life and business? Does it make you frustrated and bitter or do you see adversity and problems that arise as teachers that become lessons learned along the way? On this episode of Inspired Insider, you’ll hear from innovator and entrepreneur Audrey Darrow. Audrey opens up about the struggles she’s encountered on her entrepreneurial journey and how she’s seen them not as roadblocks but as helpful lessons to be learned and appreciated. She also talks about trends her brand embraces, how she promotes her products, why she helps other retailers with co-packaging their products, and much more! You don’t want to miss out on this fascinating episode with Audrey!

As a business leader, you want your product or service to be used by as many consumers and clients as possible, right? What if your pricing model is hindering you from reaching large portions of the marketplace? On this episode of Inspired Insider, you’ll hear from innovator Audrey Darrow. Audrey and her team at Earth Source Organics are passionate about getting healthy and delicious food to as many people as possible. This passion has led them to evaluate their pricing model and what ways consumers of different economic levels can enjoy their products. Discover what lessons you can learn from Audrey’s story on this informative episode!

Have you ever spent time thinking back to how your organization started or how you, personally got your start as a business leader? What were some of the contributing factors that led to your advancement and success? Were there people or programs along the way that helped you get to where you are today? On this episode of Inspired Insider, entrepreneur Audrey Darrow shares how she wants to use her success to help other business leaders get the boost and support she struggled to get on her own starting out. Audrey and her team at Earth Source Organics are opening up their certified organic label to co-pack products with producers who align with their goals and values as a company. Audrey is passionate about getting more healthy foods on store shelves and this is one way she’s putting that passion to work for others. Learn more about Audrey’s story and the helpful lessons you can learn from her by listening to this episode!

Resources Mentioned on this episode

Sponsor for this episode

Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and co-founder John Corcoran. Rise 25 is application only.

Direct download: audreydarrowshort.mp3
Category:general -- posted at: 5:00am CDT

Today we have Bernie Thompson founder of Efficient Era and Plugable Technologies.

Plugable Technologies is a top worldwide brand for USB, Bluetooth, and charging devices.

Efficient Era takes the software developed that helped Plugable become one of the larger private label electronics sellers on Amazon to the masses.

Bernie has worked as a programmer for IBM, software manager at Microsoft and much more.

He is also the author of "FlyWheels and Feedback Loops:

A Guide to Success for Amazon Private Label Sellers."

Here’s a glimpse of what you’ll learn:

  • [1:00] Jeremy introduces his guest, Bernie Thompson.
  • [2:00] Bernie talks about his early career at IBM and Lynx.
  • [5:00] Strategies of selling globally.
  • [9:30] Where should US based sellers start to branch out internationally?
  • [12:30] The biggest challenges in taking your business internationally.
  • [14:30] What does a product release look like for Bernie and his team?
  • [16:00] Selling as a vendor to Amazon.
  • [18:00] How often Bernie and his team release products & how they decide which products to release.
  • [20:30] Why Bernie and his team release products via Kickstarter.
  • [24:30] How Bernie got the domain name for Plugable and it got started.
  • [29:30] Bernie talks about the first Plugable order.
  • [31:00] Launching the second product.
  • [32:30] Bernie talks about the early lessons from launching Plugable.
  • [34:30] Staying competitive in the marketplace.
  • [37:00] Handling negative reviews.
  • [41:30] Using automation to stay competitive.
  • [46:30] Achieving higher conversion rates.
  • [48:30] The decision to open up Efficient Era to a larger audience.
  • [52:00] The most popular aspect of Efficient Era.
  • [54:00] Diversifying revenue streams.
  • [56:00] Software and tools that Bernie and his team recommends.
  • [59:00] Bernie tells his story of climbing a volcano in a dress.
  • [1:00:30] Closing thoughts from Bernie.
  • [1:04:00] Bernie showcases some Plugable products.

In this episode…

Can you really build a business off of niche products in today’s marketplace? What does that type of business model look like? How does a business focused on niche products expand and grow? On this episode of Inspired Insider, you’ll hear from entrepreneur and innovator Bernie Thompson. Bernie built Plugable Technologies, a brand focused on delivering USB, Bluetooth, and power-related devices. Through the process of exposing Plugable to a larger market on an international scale, Bernie and his team developed the software company Efficient Era taking their services and tools to ecommerce sellers all over the world. Find out what lessons and insights you can learn from Bernie’s fascinating journey on this episode!

As your company expands, you might be considering taking it to the next level and bringing your brand to new marketplaces overseas. What does that process look like? Where is the best place to start when taking your brand international? On this episode of Inspired Insider, you’ll hear from business leader and disruptor, Bernie Thompson. Bernie and his team at Plugable were able to take their brand to an international marketplace with great success. Through this experience, Bernie has some helpful advice for business leaders and ecommerce sellers like you. One of the first pieces of advice that Bernie has to give is to consider expanding to a marketplace where there is no language barrier like Canada or the UK. To hear Bernie expand on this topic and give more helpful insights, make sure to catch this episode!

The ecommerce industry is a rapidly growing sector of the global economy. How can business leaders like you take advantage of this massive surge? Is Amazon the best channel for brands to invest in or are there other channels out there that are poised to be the Amazon’s of tomorrow? On this episode of Inspired Insider, you’ll hear from ecommerce expert Bernie Thompson. Bernie strongly encourages business leaders to focus on getting their brand to perform well on Amazon and then consider expanding from there. Make sure to listen to this episode as Bernie shares more insights that can help leaders like you break into the ecommerce industry.

In an increasingly competitive marketplace, your company has to do something innovative to stand out from the rest of the crowd? What is your plan to stay competitive and ahead of your rivals? On this episode of Inspired Insider, you’ll hear from Bernie Thompson as he reveals how his company has kept its edge over their competition. Bernie says that the key to their success and competitive edge has been their ability to automate their processes as much as possible. This has led to greater productivity and increased innovation. Hear more from Bernie about the competitive edge of automation and how it impacted their work at Plugable on this episode!

Do you know what your company's reputation is with customers and competitors? Does your brand have a good reputation for producing quality items and responding to customer feedback or is this an area where you need to improve? On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur Bernie Thompson. Bernie is passionate about helping leaders like you see the importance of knowing and improving your brand’s reputation in the marketplace. Don’t underestimate the importance of this topic! Learn what your organization can do to stand out from the rest of the crowd! Make sure to listen to this episode to hear more from Bernie!

Resources Mentioned on this episode

 

Sponsor for this episode

This is part of the Skubana Ecommerce Mastery Series</a> where top Sellers and Experts teach you what really works to boost your ecommerce business. Skubana is a platform to manage your entire ecommerce operation.

***************
Rise25 is where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.

Direct download: berniethompsonlong.mp3
Category:general -- posted at: 5:00am CDT